LCOG | CENS 'alert me' notification
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logosWelcome to the Community Emergency Notification System "Alert Me" Lane County, Oregon area information and registration site. Public Safety Agencies in Lane County are expanding the capabilities of their Community Emergency Notification System (CENS) so that public officials can reach more members of the community with timely alert and warning information. With CENS and the "Alert Me" registration, critical information can be relayed to you about emergency situations that require your immediate attention.

Until recently, emergency personnel would use CENS to call land-line telephones but did not have the capability to include Wireless (cellular) or Voice over Internet Protocol (VoIP) telephone numbers. Now, owners of VoIP or cellular phone lines can receive the same emergency message as those with land-line phones receive, but ONLY IF THEY REGISTER.


CENS allows Public Safety Agencies in Lane County to identify an affected area and, if necessary, send a message that describes the situation and recommend protective actions residents should take. The CENS system will automatically call out to all land-line and Alert Me registered telephone numbers within that geographic area and deliver the recorded message once a voice is heard. If your phone line is busy, the system will attempt to redial the number three times to make contact. If an answering machine picks up the call, the emergency message will be left on the machine.

Alert Me! Public Service Announcement

June 17, 2011, KVAL News story on Alert Me

Some of the many uses of the system include:

  • Tsunami Warnings
  • Emergency Evacuations
  • Natural Disaster Alerts
  • Missing Child Alerts
  • Hazardous Material Incidents
  • Neighborhood Emergencies

As with any system, CENS has its limitations.

When linked to a specific address, the location of the cell phone number becomes essentially fixed to that location. This could lead to the situation of a cell phone being notified when the user is mobile and well out of the affected area. Or conversely, the situation where the user is mobile, is in the affected area, but is not notified because the fixed location of the number is in an unaffected area. Please consider this when registering cell phone information for addition to the database.

Following registration with valid contact information, if an incident occurs in your neighborhood that results in activation of CENS, you will receive a notification.

Keep in mind that CENS is an excellent enhancement to our effort to share emergency information with our citizens, but registration will not guarantee notification of any specific event. You are still encouraged to visit Lane County Public Safety Agencies' websites and to stay tuned to local news channels and radio stations during a community crisis. 

Frequently Asked Questions
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