Report a Concern

Report Discrimination Concerns

Central Lane MPO Non-Discrimination Commitment
The Central Lane MPO assures that no person shall on the grounds of race, color, national origin, disability, age, gender, or income status be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity. The MPO further assures every effort will be made to ensure nondiscrimination in all of its programs activities, whether those programs and activities are federally funded or not.
 

Discrimination Complaint Procedures

Any person who feels that he or she has been excluded from participation in, denied benefits of, or been subjected to discrimination in any of Central Lane MPO’s programs, services, or activities, on the basis of race, color, national origin, disability, age, gender, or income status has the right to file a complaint.

Complaints shall be directed to:
Paul Thompson
Program Manager
Email
Central Lane Metropolitan Planning Organization
859 Willamette St.
Suite 500
Eugene, OR 97401
Ph: 541-682-4405

Any person who would like to file a complaint should follow the procedure (PDF) described in this document. Please use the following Complaint Form:

• In English (PDF)
• En Espanol (PDF)

Report Accessibility Concerns

Central Lane MPO Accessibility Commitment
In accordance with the requirements of the Americans with Disabilities Act of 1990, the Central Lane MPO will not discriminate against individuals with disabilities on the basis of disability in its services, programs, or activities. The Central Lane MPO does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

The Central Lane MPO will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all its programs, services, and activities. The Central Lane MPO will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Central Lane MPO's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
 

Accessibility

To help ensure equal access to all residents, the MPO will reasonably modify policies/procedures and provide auxiliary aids/services to persons with disabilities. Please contact us with any special requests.

Complaints shall be directed to:
Paul Thompson
Transportation Program Manager
Email
859 Willamette St.
Suite 500
Eugene, OR 97401
Ph: 541-682-4405
TTY: 541-682-4567

Accessibility Complaint Procedures

Complaints that an MPO program, service, or activity is not accessible to persons with disabilities should be directed to the Transportation Program Manager for the Central Lane MPO and/or filed through the Complaint Form (PDF) within 60 business days after the alleged violation.

• The complaint process (PDF) is further described in this document
• Complaint Form (PDF)